Privacy Policy
At Memsafe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR funeral memorial profile creator app and associated services.
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account
- Create a memorial profile
- Upload content (such as photos, videos, or texts)
- Communicate with us
This information may include your name, email address, phone number, and any content you choose to include in the memorial profiles you create.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Process transactions
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, and events
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect and defend our rights and property
- With service providers who help us operate our business (subject to confidentiality agreements)
4. Data Storage and Security
We store and process your information in Australia. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing of your data
- Receive a copy of your data in a structured, machine-readable format
- Withdraw your consent at any time, where we rely on consent to process your personal information
6. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions about these Privacy Policy, please contact us at: